Returns and Exchanges
- Pack all items you wish to return carefully. Please return your items in unused original condition in the original packaging.
- Fill out the cancellation form and enclose it in the package. Please include your full name and order number. Here you come directly to the cancellation form , alternatively you can also find it in your order confirmation.
- Send the package back to our warehouse, remembering to ask the post office for the receipt and tracking number.
Send your return to the following address:
In case the returned item is not received in its original condition, we reserve the right not to refund the item in full.
When we have received the return, you will receive a refund from us. Refunds will be credited to the original payment method used.
If you want to complain about an item, please contact us at: firstname.lastname@example.org. Please send us the order number and a photo of the item you wish to complain about.